Autel proactively started the exploration and development of EV Charging solution in 2021, aiming to explore the sustainable development of better people, vehicles, technology, and new energy.

Our range of EV charging products fits perfectly for any applications, including residential, workplace, retail, commercial parking, gas stations, highway, fleet, and public CPO.

1. Responsible for pre-sales/after-sales technical support work, including but not limited to project delivery from inception to commissioning, and ongoing operations projects;

2. Timely handling of customer feedback on product technical issues, responsible for tracking customer feedback on technical issues and their eventual resolution, collecting customer requirements, and providing feedback to the R&D department;

3. Responsible for the collation, aggregation, and analysis of customer issues to facilitate R&D improvements and upgrades;

4. Production and training of product technical information and compilation of maintenance cases.

1. 负责售前/售后技术支持工作，包括但不限于项目从开始到调试、和持续运营项目交付；

2. 及时处理客户反馈的产品技术问题，负责跟踪客户反馈的技术问题并最终解决，搜集客户需求并对研发部门进行反馈；

3. 负责客户问题的整理，汇总，分析，促进研发改进和升级；

4. 产品技术资料的制作和培训以及汇编维修案例。

1、本科及以上学历,1 年及以上相关工作经验，电力，通信、电子、测控技术与仪器、 汽车服务工程、汽车工程等理工科专业;
2、有充电桩，电池，汽车、电子，四轮定位，ADAS 等行业工作经验优先; 

4、学习能力较强，服务意识佳，责任心强，工作细致、严谨;