Technical Support Engineer- NL

Link HRM B.V.

4875a794bfdc9d5779930caae96212d8
 
Reference number: 202207112

Company Name

Link HRM B.V.


Job Title
Technical Support Engineer- NL



Company description: 


Our client company is a brand of AISWEI, who has been manufacturing inverters since 2007.
AISWEI, also formerly known as SMA's Chinese subsidiary, has been successfully manufacturing high-quality and reliable products for renowned brands such as SMA since 2017 and Zeversolar since 2013. Today AISWEI is an independent research, development and manufacturing company. A recent equity restructuring puts AISWEI on particularly strong financial footing within the industry.


Our client company is driven by a simple idea: solar for everybody.
They strive to create the best possible experience for distributors, installers and end users.
That’s why their products are easy-to-install, reliable and user friendly. 


Our client company's photovoltaic inverters, energy storage systems and EV chargers are manufactured in compliance with international high-quality standards.



Main purpose and key responsibilities:

1. Responsible for the technical support including pre-sales and after sales, for the Netherlands market and some other market when they need emergency help


2. Present and introduce company’s product and solution, answer customer’s questions, clear up any technical doubts before formal business cooperation


3. Give technical training to our customers and go to plant site to guide installation and commissioning


4. Give technical presentation and speech in all kinds of conference and marketing activities, to promote company’s influence


5. Fully distinguish and understand customer and market requirement, track industry trend and market changes, feedback new requirement to HQ in time


6. Analyze and troubshooting the problems on site after sales, remove the problems and recovery generation ASAP. Conduct friendly technical communication with customers to eliminate customers' technical doubts about products and company


Key Result Areas and Characteristics:  


1. Good ability in quick learning and sense of responsibility. Able to distinguish and fully understanding customer or market requirement. Ability in complete task independently


2. Good interpersonal communication skills, be able to express fluently and respond quickly


3. Be sensitive to changes in the needs of customers and photovoltaic market


4. Strong ability to take great pressure, willing to travel through the market area



Relevant experience and qualifications:


1. EDUCATION: Bachelor above in renewable energy, electric, electronic, automation related

2. LANGUAGE: Good ability in English and Dutch for technical and commercial communication

3. KNOWLEAGE: Knowledgeable in solar system design, device & component selection, and installation and maintenance. Good understanding in market requirement and  policy of local solar and storage industry

4. EXPERIENCES: Above 5 years’ experience in solar industry

5. OTHER: Good ability in speech and presentation. Skillful in office software and engineering software such as PVsyst, PVsol, AutoCAD, etc.



Employment Type

Fulltime

Working location

Amsterdam


Provide with working visa

Yes


Maximum size 10MB

Maximum size 10MB

We will keep your CV and contact information in our Talent Pool. We will contact you if there is suitable position for you.

Please wait...
4875a794bfdc9d5779930caae96212d8
 
Reference number: 202207112

Company Name

Link HRM B.V.


Job Title
Technical Support Engineer- NL



Company description: 


Our client company is a brand of AISWEI, who has been manufacturing inverters since 2007.
AISWEI, also formerly known as SMA's Chinese subsidiary, has been successfully manufacturing high-quality and reliable products for renowned brands such as SMA since 2017 and Zeversolar since 2013. Today AISWEI is an independent research, development and manufacturing company. A recent equity restructuring puts AISWEI on particularly strong financial footing within the industry.


Our client company is driven by a simple idea: solar for everybody.
They strive to create the best possible experience for distributors, installers and end users.
That’s why their products are easy-to-install, reliable and user friendly. 


Our client company's photovoltaic inverters, energy storage systems and EV chargers are manufactured in compliance with international high-quality standards.



Main purpose and key responsibilities:

1. Responsible for the technical support including pre-sales and after sales, for the Netherlands market and some other market when they need emergency help


2. Present and introduce company’s product and solution, answer customer’s questions, clear up any technical doubts before formal business cooperation


3. Give technical training to our customers and go to plant site to guide installation and commissioning


4. Give technical presentation and speech in all kinds of conference and marketing activities, to promote company’s influence


5. Fully distinguish and understand customer and market requirement, track industry trend and market changes, feedback new requirement to HQ in time


6. Analyze and troubshooting the problems on site after sales, remove the problems and recovery generation ASAP. Conduct friendly technical communication with customers to eliminate customers' technical doubts about products and company


Key Result Areas and Characteristics:  


1. Good ability in quick learning and sense of responsibility. Able to distinguish and fully understanding customer or market requirement. Ability in complete task independently


2. Good interpersonal communication skills, be able to express fluently and respond quickly


3. Be sensitive to changes in the needs of customers and photovoltaic market


4. Strong ability to take great pressure, willing to travel through the market area



Relevant experience and qualifications:


1. EDUCATION: Bachelor above in renewable energy, electric, electronic, automation related

2. LANGUAGE: Good ability in English and Dutch for technical and commercial communication

3. KNOWLEAGE: Knowledgeable in solar system design, device & component selection, and installation and maintenance. Good understanding in market requirement and  policy of local solar and storage industry

4. EXPERIENCES: Above 5 years’ experience in solar industry

5. OTHER: Good ability in speech and presentation. Skillful in office software and engineering software such as PVsyst, PVsol, AutoCAD, etc.



Employment Type

Fulltime

Working location

Amsterdam


Provide with working visa

Yes


Maximum size 10MB

Maximum size 10MB

We will keep your CV and contact information in our Talent Pool. We will contact you if there is suitable position for you.

Please wait...